You’ve got questions? We’ve got answers.

Got questions about PediaSure products? Here are some answers about nutrition, ingredients, use, and more.

Who is PediaSure® Complete for?

1. What are the age guidelines for PediaSure® Complete?

If you have a fussy or picky eater between the ages of 3 and 10 years old, PediaSure® Complete is ideal for you! Please talk to your Healthcare Professional about the use of this product if your child is younger than 3 years. PediaSure® Complete is NOT an infant formula.

Still searching? If your question isn't answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

2. My child has a cow’s milk allergy. Are there any PediaSure® Complete drinks that do not contain milk protein?

Yes, PediaSure® Complete contains cow’s milk protein and is not suitable for children with cow’s milk allergy. At this time, all PediaSure drinks contain cow’s milk protein.

Still searching? If your question isn't answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

3. Is PediaSure® Complete suitable for lactose intolerance?

Yes, it contains a small amount of lactose, although the amount is termed as being ‘clinically insignificant’. PediaSure® Complete is suitable for children with lactose intolerance but not for children with galactosaemia.

Still searching? If your question isn't answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

4. Can I use PediaSure® Complete for tube feeding?

Yes , PediaSure® Complete is suited for use as a tube feeding, but under complete medical supervision regarding dose, route and frequency. Follow physician’s directions for children with acute or chronic medical conditions.

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How does PediaSure relate to my child's nutrition?

5. Can PediaSure® Complete products be used as a sole source of nutrition?

PediaSure® Complete is designed to provide complete, balanced nutrition for children 3 to 10 years of age. It can be used as a nutritional supplement for both short-term and long-term nutrition support.

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6. What is the nutritional difference of mixing PediaSure® Complete with milk or with water?

Adding milk will add to the nutrient and caloric value and it should be supervised by a healthcare professional. Follow the preparation instructions on each individual tin to ensure that your child gets the benefits and nutritional values claimed on the tin. To make a 225 ml serving, you add 5 scoops of PediaSure Complete® to 190 ml of water.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

7. What is the recommended amount of PediaSure® Complete to use in a day?

In the case of a fussy & picky eater; 1-2 glasses per day is sufficient. For children who are failing to thrive and are not growing adequately, the daily dosage should be discussed with your Health Care Professional.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

What is in PediaSure?

8. Are PediaSure® Complete products gluten-free?

Yes, PediaSure® Complete is gluten free and is ideal for children who have gluten sensitivity.

9. Are PediaSure products certified Halal and Kosher?

Yes, PediaSure® Complete products are Kosher and Halal certified.

10. What is DHA?

DHA is an omega-3 fatty acid and an important nutrient that helps support brain and eye health. PediaSure® Complete is an excellent source of DHA.*

*32 mg of DHA per 8 fl oz serving (20% of 160 mg Daily Value) Please quote 8 fl oz in metric units and check serving size. 8 fl oz is aaprox 240 ml, 1 serve of PediaSure is 225 ml

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

11. Do PediaSure products contain peanuts or tree nuts?

There are no peanuts or nut derivatives in PediaSure® Complete products. Also, the manufacturing facilities where PediaSure products are manufactured.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

Do PediaSure products contain lactose?

12. Does PediaSure contains Lactose?

Yes, it contains a small amount of lactose, although the amount is termed as being ‘clinically insignificant’. PediaSure® Complete is suitable for children with lactose intolerance but NOT for children with galactosaemia.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

13. How is lactose intolerance different from a milk allergy?

Lactose is the main sugar found in milk. Lactose intolerance means that your body can’t digest it well leading to several symptoms like colic, flatulence and diarrhoea. It is not a serious condition and always relates to the amount of lactose ingested, while a milk allergy is a reaction by the body's immune system to one or more milk proteins and can be life-threatening when just a small amount of milk or milk product is consumed.

Some symptoms of milk allergy can be similar to lactose intolerance symptoms (i.e. gas, bloating, abdominal pain), however lactose intolerance is not a milk allergy.

Moreover, a milk allergy most commonly occurs in the first year of life, while lactose intolerance occurs more often during adolescence or adulthood. That’s why these are two completely difference conditions.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

14. What is lactose intolerance?

Lactose is a sugar found in milk and milk products. The small intestine – the organ where most food digestion and nutrition absorption take place – produces an enzyme called lactase. Lactase breaks down lactose into two simpler forms of sugar; glucose and galactose. The body then absorbs these simpler sugars into the bloodstream. Lactose intolerance is a condition in which people have digestive symptoms – such as bloating, diarrhoea, and gas – after eating or drinking milk or milk products.

Lactose intolerance is the inability or insufficient ability to digest lactose, a sugar found in milk and milk products. People with lactose intolerance may experience abdominal pain, abdominal bloating, gas, diarrhoea, and nausea after consuming products containing lactose.

Most people with lactose intolerance can tolerate some amount of lactose in their diet. Gradually introducing small amounts of milk or milk products may help some people adapt to them with fewer symptoms. In children, the complete absence of the lactase enzyme is extremely rare, but it frequently occurs after attacks of gastroenteritis due to transient deficiency of the lactase enzyme for up to 2 weeks.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

How can PediaSure® Complete be prepared and stored?

15. Can PediaSure® Complete be warmed, like hot chocolate? Can I use a microwave oven?

No, the synbiotics (pre- and probiotics) in PediaSure® Complete may be destroyed at higher temperatures.

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16. Can I cook with PediaSure® Complete? Do you have any recipes?

Yes and yes! Click here to browse recipes made with PediaSure® Complete.

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17. Can I freeze PediaSure® Complete products?

We do not recommend freezing and then thawing these products. If the product is frozen and then thawed, it may change the physical appearance, making it look unacceptable.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

18. What are the mixing instructions for PediaSure® Complete?

To make a 225ml serving, add 5 scoops of PediaSure® Complete to 190ml cup of water and mix .

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

19. Can I mix PediaSure® Complete into foods or nutrition drinks?

Yes, it can be mixed with food. Click here for great recipe ideas.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

20. Can I mix PediaSure powder into smoothies?

Absolutely, in fact adding 3 scoops of PediaSure® Complete is a great way to power up your fruit smoothies with added nutrients

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

21. What will happen if a child consumes PediaSure® Complete powder that was mixed incorrectly (too much/too little) or if a child accidentally ingests the powder?

There are no safety concerns if a child inadvertently consumes too much powder occasionally. The concerns are regarding daily, repeated occasions, of over consumption for many months and/or years.

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22. What is the shelf life of a can of unopened PediaSure® Complete?

An unopened can of PediaSure® Complete has a shelf life of 24 months.

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23. How long can a tin of PediaSure® Complete be kept after opening?

Once the can of PediaSure® Complete has been opened, it should be stored in a cool dry place (not in a refrigerator) and be used within 3 weeks of opening.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

24. Can I put liquid PediaSure® Complete products in the refrigerator for later use?

Yes. Follow the instructions on the label: "After opening, reclose, refrigerate, and use within 24 hours."

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25. Can you mix PediaSure® Complete ahead of time and store it for future use?

Yes, but once it has been mixed, it should be used or refrigerated within 24 hours.

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26. Can my child drink PediaSure® Complete products directly from the container?

PediaSure RPB (resealable Plastic Bottle) comes ready to use and requires no preparation. Many people find that PediaSure tastes better when chilled.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

27. Can I mix PediaSure® Complete into foods or nutrition drinks?

Yes, it can be mixed with food and can be warmed. Click here for great recipe ideas.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.

What should I know about buying PediaSure® Complete?

28. Where can I purchase PediaSure® Complete?

You can find PediaSure® Complete at Dischem, Clicks, Baby City and most pharmacies and baby stores nationwide.

Still searching? If your question isn’t answered here, please contact our customer call centre 0861 22 68 87, Mon-Fri 8h00-16h30 or speak to your Healthcare Professional.